HomeCost Privacy Policy

HomeCost stores partner account details, homeowner contact details, property context, delivery history, engagement events, and operational diagnostics needed to run the product.

HomeCost uses this information to power homeowner insights, partner workflows, branded email and text outreach, delivery diagnostics, and account security.

HomeCost honors unsubscribe requests, complaint feedback, and bounce suppression for homeowner email sends. Partners are responsible for sending only to clients who have given appropriate permission to be contacted, and HomeCost now exposes per-client email and text permission controls inside the partner workspace.

Delivery logs and account records may be retained for operational, support, fraud-prevention, and compliance reasons. Partners can delete their account from the portal, and homeowner messaging can be stopped through the unsubscribe flow or by contacting support.

Questions about privacy can be sent to hello@homecost.com. HomeCost is currently operated under the HomeCost brand.

For service terms, see Terms of Service. For help with outreach or delivery issues, visit Support.